Hapag-Lloyd

Operations Steering Support

This position supports the Operations department by monitoring systems, writing local procedures, collating/checking budget data and running statistics as needed. It coordinates the setup of the Electronic Data Interchange platform with vendors and monitoring their performance.

Responsibilities include:

Supporting vendor evaluations as per Hapag-Lloyd quality manuals, and monitoring vendor service levels

Providing ad-hoc statistics from all relevant systems to support analysis of data for Management and staff in Operations

Coordinating and monitoring dressing material and seal supplies within our locations

Following up with locations and vendors for mandatory onboarding documents for preparation of approved supplier list Is the point of entry for operational costs in the Area providing input in budgets and monitoring against actuals

Coordinates and provides explanations for deviations against the budget

Ensures the accuracy and quality of data maintained in our system

Supports and follows up to closure disputed cost cases

Ensures onsite audits are conducted and documented

Follows up with the quality and operational teams for work order creation and completeness Supports

Ghana cocoa stuffing operations, local equipment and transport operations Provides equipment support to customers and depots as and when needed.

Critical Qualifications / Skills / Experience Technical Competencies:

• University degree or equivalent • Minimum 3 years’ experience in an operational role, preferably in the maritime sector

• Good command of spoken and written English

• Comprehensive knowledge about operations applications

• Advanced knowledge of Microsoft Office especially excel

• Analytical, ability to work on multiple systems and ability to work with large databases

• Good time management skills

What drives you?

Team player Positive attitude and Enthusiastic

Self-Confident and Self Disciplined Persistent Ethical

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